Supporting Wellbeing in Schools and Multi-Academy Trusts
Supporting Wellbeing in Schools and Multi-Academy Trusts
This policy is designed to provide details about the privacy policy for the use of evotivate and the data we collect and hold. It contains information about what details we store, why and how and what to do if you have any further queries or concerns on security.
The evotivate system is designed and built for gathering information from users on their wellbeing and other surveyed information. We store a minimum amount of user data to create the personalised accounts for your users to enable us to track and report on them appropriately. Though it is possible to create users with untraceable user details then this will significantly impact on the usefulness of the reporting engine and tracking.
We store the following data for each user (note not all fields are mandatory):
Though many fields are optional, the more information you provide the more granular the reporting insights can be such as across multi-sites or departments.
Within the system we also create a profile of a user’s activity including their ‘mood’ setting and other usage to help us understand user preferences to guide future software development.
User data is only needed to create user accounts to enable tracking of individual’s responses. We do not use ANY data for commercial purpose and no data is passed to 3rd party companies.
Following the creation of the school administrator account they will have full control to create additional accounts and to modify/remove user accounts manually or via the ‘upload .csv option using the template provided.
Accounts can be permanently deleted by this administrator account allowing the organisation to fully control your own data in line with any Data Protection Regulations in force.
D-Hub, the producers of evotivate, is registered with the Information Commissioner’s Office (ICO) to store data under registration entry ZA391996. If you have any queries regarding data protection, please do not hesitate to contact our support team using dataoffice@d-hub.co.uk
The evotivate system is hosted on maintained servers behind tiered security systems to ensure maximum protection for user data.
Users are assigned individual passwords with tiered access and permissions that protect access to the system and ensure that only registered users can access data. Individuals have the responsibility to safeguard the security of their password and have the ability to reset from within the mobile application. Additionally, administrators can reset passwords and accounts on behalf of users as required.
All users have a unique username and password allowing them access to the evotivate system. Users are responsible for this password and maintaining the security of their account. A user is able to view their own data regarding usage and performance in all aspects.
A nominated administrator will have full access to the user data (excluding passwords) and reporting insights. This administrator will have the ability to create and modify/remove users should a request under data protection be made to amend or erase data about a user.
D-Hub are able to access high level usage statistics and analyse data to identify trends and patterns of usage to aid in our product roadmap and systems support processes. We will use this data internally to help us continue to develop the system to meet the needs of our customers and to help inform policy changes where appropriate.
Some findings may be published to help showcase emerging patterns that may be beneficial to other users. Data will only be published about overall usage and no details of specific customers or users will be released without prior permission.
We take our responsibility for safeguarding data very seriously and take all reasonable steps to maintain the tightest security. If you suspect a breach of this privacy policy at any stage, please report this immediately to dataoffice@d-hub.co.uk
If you have any queries regarding anything in this privacy policy and would like to discuss it further, please contact our support team:
D-Hub
Unit 4 Atlas Office Park
First Point
Doncaster
South Yorkshire
DN4 5JT